Archives For TiVo

The TiVo spring update has been released to TiVo Roamio, Premiere, and Mini owners who registered their boxes via the priority list. Sadly, there doesn’t appear to be a lack of network intel as 20.4.1 primarily addresses open issues versus deploying dramatic new customer facing features (that I often learn of prior to release). Some highlights from VP Margret Schmidt’s release notes:

  • addressed issues where customers were seeing V112 errors when trying to stream between boxes
  • improved interaction with HDMI, and fixed cases where TiVo Mini was rebooting due to HDMI issues
  • improvements to Netflix stability
  • improvements to Roamio WiFi connectivity
  • created a new V311 error message when an app requires 720p support, and the box has that resolution disabled
  • improved handling and messaging of C133 errors
  • VOD and apps can now be launched in C133 mode

In conjunction with those dastardly C133 errors, which have been seen with far more frequency in the last year, TiVo has also Continue Reading…

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Netgear ReadyNAS is a line of network attached storage devices that allows you to centralize all your content into one place. The main benefit being that you can then access your content from one place. The Netgear ReadyNAS 102, released about a year ago, incorporates a new modern UI for web management, a marketplace for apps that can be installed, and additional backup tools for your computers and mobile devices. Overall, the ReadyNAS is a fairly intuitive system that should fit basic storage needs while providing additional features with app support (and is a distant descendant of the highly acclaimed Infrant NAS line).

Hardware
The ReadyNAS 102 is the base model for the home ReadyNAS series. It provides 2 bays for hard drives and the ability to swap drives if your storage needs should grow. The 100 series is meant for home use with multiple users accessing the device. Along with the 100 series, Netgear also has a step up in performance with their 300 series, but those devices are geared towards business office crowd. You can view the different model’s on Netgear’s site here.

You can purchase the 102 with or without hard drives depending on how much you want to spend, and whether or not you have extra drives sitting around. The base 102 model starts out at $199 (diskless) and goes up depending on storage amount. Other options for the ReadyNAS 100 series included a 4 bay option.  Our loaner review unit arrived with two preinstalled 1TB drives in RAID 1 mode, meaning that the data was mirrored on both drives and the over storage space was 1TB.  You have the option to put the device in RAID 0 which would provide double the storage at the loss of drive mirroring. Continue Reading…

TiVo visited with the FCC last week, lamenting the current state of CableCARD and Section 629. And, to reiterate their points, submitted the above letter. While we can’t speak to TiVo’s survey methodology, they report diminished CableCARD support with increased operator-implemented roadblocks – presumably intended to discourage third party set-top usage… such as TiVo and perhaps Samsung, should they stick with it. Some cited examples:

  • 36 percent of MSO agents surveyed in Dec. 2013 said that self-installation of CableCARDs was not allowed, up from 25 percent in Feb. 2013. (Note that self-installation of CableCARDs is required by 47 C.F.R. § 76.1205(b)(1).)
  • For those retail customers that self-install their CableCARDs, 24 percent would be charged a fee for self-installation, with fees increasing since EchoStar, including a fee as high as $39.95 imposed by two operators.
  • 36 percent of MSO agents surveyed in Dec. 2013 offer their own operator’s DVR on an unsolicited basis to customers requesting CableCARDs for retail devices,up from 26 percent in Feb. 2013

Beyond CableCARD, TiVo wants any successor “to assure the availability of bidirectional video signals to retail devices” put into play… Continue Reading…

tivo-roamio-hero

Via TiVo VP Margret Schmidt, we learn TiVo is poised to deploy a “Spring Update” to Roamio, Premiere, and Mini hardware – possibly beginning “late next week.” The DVR maker is once again going with a staggered release and if you’d like to be first, register your boxes here. And, for the first time in eons, I gots nothing on this one – your guess is as good as mine. I’m hopeful we’ll collectively be in for a fun surprise rather than this merely being a minor maintenance release not worthy of mention via my traditional channels. As previously discussed, a highly reliable source has indicated an improved Amazon Instant experience is in the works but it’s looking like June is the current target for Android streaming support. What are you hoping for? Continue Reading…

evolution-tivo-pricing

In a rare peek behind the curtain, Evolution Digital has itemized their TiVo MSO pricing in conjunction with an April 1st increase in fees. As a reseller, Evolution is sure to split this revenue with TiVo, but this provides investors an unprecedented look into ARPU and potential licensees the high water mark for ongoing service and back office functionality.

In our continuing effort to provide you with the latest TiVo products and technology, we have had to make new additions to our operator platform. These new upgrades will allow for new features, functionality and applications that will be available to your subscribers. The development of this new capability will require us to introduce a modest price adjustment for the Operator Portal and TiVo services starting April 1, 2014. The updated pricing is below:

  • $3.35 for all active TiVo DVRs
  • $1.85 for all active non-DVRs
  • $.60 for active TiVo Streams

While the cost to acquire a retail customer is higher, along with bankrolling hardware subsidies (to varying degrees) and customer support, it’s seems that over the long-term TiVo would generate more revenue per Roamio at $15/month versus say 60% of $3.35. And surely why TiVo sticks with retail despite their limited penetration.

(via Investor Discussion Board)