Issues
1) Sometimes the power button on the remote fails to turn on the unit sometimes, ( I have to unplug the unit from the wall and replug unit in and it will reboot.)

2) Sometimes the unit will turn on but the picture will be frozen, ( I have to unplug the unit from the wall and replug unit in and it will reboot)

3) Sometimes when doing the above the unit will delete all of the recorded programs.

I turn the unit off every night.

The unit is defective I wish to return it. It is still covered under the 90 day warranty. How do I do this?

Sears tells me this is Dish networks warranty and I can not return it to them after 30 days.

Has anyone else had a similar problem trying to return one?

Replacing the hard drive on this unit will not fix the problem. I just started having this exact same problem a few days ago. Mine will not get past the “Loading Please Wait screen”. I upgraded the 250gb hard drive to a 1tb drive a couple months ago and have had no problems with it until now. I saved the original hard drive and put it back in after experiencing this problem. Didn’t change the problem at all. Both hard drives are good. I also diagnosed it and found out the power supply board is not the problem. The problem is on the main board (like a mother board in a PC). I have not found anywhere to replace it, not even Dish Network sells them. Did you happen to purchase your unit with a Visa or Mastercard CREDIT card? If so, most banks with these cards will double the manufactures parts and labor warranty free of charge giving you a 6 month warranty instead of a 3 month warranty which you might still be within. If it cannot be fixed or replacement parts cannot be found, the credit card company will reimburse you the full purchase price of the unit. Mine is about 5 months old which puts me out of the manufactures warranty but still within the credit card warranty. Check to see if your credit card has this benefit included. Good Luck!